Included Services

Concierge service

Our concierge service is always by your side. You wish, we deliver! Do you have any questions or need a taxi? Let us take care of all your wishes, organise reservations in restaurants, schedule appointments with the hairdresser, arrange cosmetics & massages or deal with any other concerns. Our concierge service is always on hand to assist you whenever you need it. You can reach us at the following telephone number: +43(0)552271555

Starter set for kitchen and bathroom

You will miss out on nothing at the AlpinLodges Matrei! All our apartments come with a free starter set for kitchen and bathroom. You will find kitchen rolls, coffee filters, washing-up liquid, dishwasher tablets, detergents, rubbish bags and kitchen linen on site. We provide toilet paper, cosmetic wipes, hotel cosmetics as well as hand and bath towels in terry cloth quality for your bathroom.


Airport shuttle service

Are you looking for a transfer to Matrei from Klagenfurt, Innsbruck or Salzburg airport? There is a special offer for € 39 per person and route every Saturday during the winter. Prices during the week are available on request. Booking and further information can be obtained from the Osttirol-Information office at +43(0)50212212 or by e-mail at

Ski rental

Having good equipment is important to enjoy the ultimate skiing experience. The sports shops in Matrei offer a large selection of winter sports items and ski apparel plus a modern ski, snowboard and boot rental service. You can get top models directly customised for you by the experts.

Ski schools

Beginners and experts can benefit from the wide range of courses and the excellent expertise of the ski instructors or guides. Four ski schools offer courses for children and adults in the Matrei-Kals ski region.